Might this be a built-in obsolesence bug so folks go out and buy a new copier? I kind of doubt it.Īnyway, after several email exchanges Canon Customer Care has finally stated I need to take the copier in for service OR they will send me a special discount coupon for purchase of a new machine.Īpart from this issue, which I consider critical, I've been pleased with the machine. Again, I do not believe the PCs are the problem because they can print everything mentioned above to another printer with no problems. Please explain why not using Canon ink would cause the printer to print PDFs, copies, and machine generated test sheets, but not Word, Excel, PowerPoint, or HTML pages from the web.
#Canon pixma mg5220 staples software
I don't want to spend $78 for another printer, I want the software or firmware fix for this problem. TRU RED Remanufactured Black/Cyan/Magenta/Yellow Standard Yield Ink Replacement for Canon PGI-225/CLI-226. I can buy a new MG5220 from Walmart for $78. Buy Recycled PIXMA MG5220 at Staples and get free. I order a larger set from an after-market vendor for anywhere between $25 and $35. I can print the same documents on an older Canon i960 printer with no problems (and that printer has been using after-market ink for a couple of years.Ī set of Canon ink cartridges costs $78 at Staples. I've conducted all these actions using two separate PCs (a desktop and a laptop).Ħ.
If I use the machine in the "copy" mode, the copy is perfect with no blotches.ĥ.
#Canon pixma mg5220 staples pdf
If I save a document as a PDF and then print it, the document prints perfectly.Ĥ. Nozzle check forms print perfectly with no blotches.ģ. have blotches of missing text/ink in consistent places on the pages.Ģ. Printed documents from Word, Excel, PowerPoint, Notepad, etc. I don't know the answer to that.No and I've not had problems before.
I don't want to spend $78 for another printer, I want the software or firmware fix for this problem. PIXMA MG5220 Wireless Inkjet All-In-One PIXMA MG5220 Wireless Inkjet All-In-One PIXMA MG5220 Wireless Inkjet All-In-One Document Kit: Cross Sell Sheet Getting Started Important Information Sheet Network Setup Troubleshooting Paper Feed Caution Sheet Read Before Setting Up Sheet Setup Software & User's Guide CD-ROM Warranty Card Ink Tanks: PGI-225 Pigment Black CLI-226 (Cyan/Magenta/Yellow. I can buy a new MG5220 from Walmart for $78. Purchase genuine or compatible Canon 226 Black (CLI-226BK) Ink cartridges. I order a larger set from an after-market vendor for anywhere between $25 and $35. Canon 226 Black (CLI-226BK) ink cartridges are available at huge savings from.
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